Build your career in UK cannabis retail

THCVapesPens UK is a UK-based online retailer in a fast-moving regulated industry. We’re a small team that takes the work seriously — clear policies, lab-backed product information, real customer support — and we’re always interested in talking to people who think the same way about retail done properly.

How we hire

We don’t run mass recruitment campaigns. Most positions are filled through targeted outreach when the team needs to grow. If a role is genuinely open, it appears on this page with a description, a salary or rate range, and an application route. We do not advertise positions on third-party job boards, so the official source for openings is here.

Currently open positions

We do not have any actively open positions at the time of publishing. Check back on this page periodically, or use the speculative-application route below if your background fits one of the typical categories we hire for.

Areas we typically hire in

When we do open recruitment, it usually falls into one of these areas:

  • Customer support specialists — written customer service across order issues, lab certificate requests, returns, and trade enquiries. Strong written English, attention to detail, and patience for repetitive queries are the core skills.
  • Fulfilment and dispatch — UK warehouse operations, packing, dispatch, and inventory tracking. Familiarity with WooCommerce or similar platforms is a plus.
  • Content and editorial — product descriptions, category guides, and educational articles. Writers with cannabis-product knowledge or strong research skills in regulated retail categories.
  • Trade and wholesale — business-to-business account management, wholesale onboarding, and retail partner support.
  • Compliance and lab liaison — managing third-party lab relationships, batch testing schedules, and Certificate of Analysis archives.

What we offer

  • Hybrid or fully remote setup, with the team distributed across the UK.
  • Salary or contract rates in line with UK industry benchmarks for the role and experience level.
  • Real product knowledge — every team member learns the catalogue, the lab side, and the regulatory framework. We don’t expect you to sell what you don’t understand.
  • A small team where individual contribution is visible and decisions move fast.

What we look for

  • Discretion. We work in a regulated category that requires careful framing in customer-facing communication.
  • Written precision. Most internal and external work happens in writing. Clear, accurate prose is a baseline expectation.
  • Comfort with regulated retail. If the idea of working in a category that sits within the UK Misuse of Drugs framework feels uncomfortable to you, this isn’t the right fit.
  • Right to work in the UK. All positions require existing right to work — we are not currently in a position to sponsor visas.

Speculative applications

If your background fits one of the areas above and you’d like us to keep your details on file for future openings, send a short introduction to careers@thcvapespens.uk with:

  1. Which area (or areas) interests you
  2. A short CV or LinkedIn link
  3. One paragraph on why this category and this size of team appeals to you

We acknowledge every speculative application within one business week. We don’t keep CVs on file longer than 6 months without re-engagement, in line with UK GDPR good practice. If you don’t hear about an opening within that window and you’re still interested, drop us a fresh message.

Trade partnerships and supplier enquiries

This page is for employment enquiries only. If you’re a brand, supplier, or trade reseller looking to partner with THCVapesPens UK, please use the trade and wholesale contact route instead — that goes to a different team and gets a faster response.

THCVapesPens UK is an equal-opportunities employer. We assess applications on relevant skills and experience, without regard to age (other than the 18+ requirement applicable to all team members in this category), gender, ethnicity, religion, sexual orientation, or disability.